It's probably the last thing on your mind, but just think for one minute, how important is your phone service/system to your business? Think about having that system taken away, disappearing, vanishing into thin air, how are you going to contact customers? More importantly, how are they going to contact you?
OK, so now it's like having BMW without any wheels, what is the point? Well, how about if I said, right, what I am going to do is replace that BMW with a Ferrari 458 Spider and I’m not going to charge you anymore than you are currently paying, in fact, no catches, no hidden surprises, but it's actually going to be less! Come on, you would snap my hand off, wouldn't you?
Well the bad news is, I'm not replacing your BMW or any of your cars for that matter with a Ferrari, of any kind. I could however replace your existing telephone system a state of the art, all bells and whistles, brand spanking new one.
OK, so what's the benefit of having a new phone system? Well, put quite simply, your phone system should be an asset to your company. If a new prospect phones you, whether you like it or not, this what they get as a first impression of your organisation, so you want it to be slick and professional and you want the calls dealt with efficiently. Have you ever phoned a company and the phone was either not answered or worse still it was answered with 'hello'? Be honest, what are your instant thoughts of that company? I'm sure nobody wants that for their company, but it still happens.
Let's look at some of the most up to date features that are now available to companies of all sizes: -
Auto attendant: - press 1 for sales, press 2 for accounts etc. Without too many options, this will give your company a really good first impression. OK, so you're off to a good start.
On-hold marketing message: - Reinforce the quality of your current service or even better you get the chance to promote/upsell other products and services. So your phone system is starting to work for you.
Voicemail personal and group: - Having the right message, it will show that you really care about your prospects and customers, and will improve your chance of gaining more business. Now, you and your phone system are working in tandem.
Call recording: - Normally only provided for the big boys, now available for all size businesses. Now you are really looking the part.
Business continuity: - Should a disaster happen, you know you are still going to get those calls and that could be just the one you have been waiting for. You're on a roll now.
Mobile phone app: - All the functionality usually restricted to traditional handsets is now available on the mobile app. Well, you’ve well and truly nailed it, why wouldn't they deal with you?
These are just a few of the applications, plus there are many more, that can be put together to provide a bespoke solution, solely for you and your company.
Now that's the Ferrari of telecoms.
So even if you do have the BMW of telecoms, you can now have a Ferrari for probably less than what you are paying currently.
Want to find out more, then email us at firstname.lastname@example.org, call on 0800 304 7766, or check out our website www.fluidnetworksolutions.co.uk for a honest, jargon free, no obligation conversation